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Frequently asked questions​

Got questions? We have answers! Take a look below. 

teeth hygiene

Common Questions

Everyone wants a great smile. And a great smile starts with straight teeth. But often metal braces aren’t the look you’re going for. In fact, many adults had metal braces as kids, and didn’t wear the retainers. Their teeth have now moved and they’re looking for ways to get their best smile back.  OrthoFX orthodontic clear aligner treatment could be exactly what you’re looking for. Your Upfront All -In Price is $3,950. No hidden fees. No fine print.

Your OrthoFX doctor’s 3D scanning technology will create a personalized aligner system that will gently move your teeth into position stage by stage. OrthoFX uses a next generation polymer, FXTetra™, to mold a series of aligners that fit over your teeth like a glove, applying gentle pressure on each tooth to create movement over time. You’ll love that our next generation FXTetra aligners are COMFORTABLE: Created by three layers of material with an elastomeric layer in the middle.  STAIN RESISTANT: Thanks to the harder polyester layers on the outside.

SUPER INVISIBILITY POWERS: The ISO-refractive surface has a high level of adaption, which means no one will see you’re wearing them.

Our up front, all-in price is $2950. No hidden fees. No fine print. If you have orthodontic benefits in your dental insurance plan, this can be applied for an even more affordable treatment fee. We have financing options as well with GreenSky.

Our FXTetra™ High-Tech aligners are games changers as well as smile changers. Included in your treatment: All doctor visits, 3D teeth scan, clinical records, and all clear aligners. In addition – a Three-Year Guarantee, Free replacement aligners, one free set of retainers and re-treatment in 3 years, if needed. Always In-Person Doctor Care.

Absolutely! OrthoFX has in-person care with a dentist or orthodontist. If your plan includes orthodontic coverage, our concierge team will help you research your benefits for maximum savings.  Just contact us at 415-936-0006 M-F 9am-5pm. One of our specialists will ask a few simple questions and help verify benefits and next steps.  We can also answer any questions about applying HSA and FSA plans. Live chat also available to learn more or email us at insurance@orthofx.com.

We have partnered with Greensky to offer a fast easy & affordable online application process. They are the service provider for one of the nation’s largest bank lending programs.   

  • They offer wide range of plans and promotionsto ensure you (the patient) has the right financing to meet your budget.
  • High credit lines and extended-term plans can make it possible to easily afford your best smile.
  • An easy, fast and secure application/credit decision process protects patient data, reduces stress, and saves time.

Based on your location and as we add new providers, you can choose any OrthoFX studio that is most convenient. If there are a choices of zip codes near you (work or home), you can choose the practice that is most convenient.

Each patient is unique. Your doctor can share your FXPlan to see the treatment progress stage by stage.  Your compliance to wearing the aligners full time will keep your case on track and achieve the best results.

Replacement aligners while you are in treatment are included in your 3 year guarantee. This does not include replacement of final retainers.  Simply contact OrthoFX Customer care at 415-936-0006 or email us at support@care.orthofx.com with your name, phone number, treating doctor, and your city.  We also have an online chat on our website.  Contact us and we’ll take care of the rest.

Most treatment plans are between 6 to 18 months. It is dependent on your case type and doctors goals. It is important to wear your aligners according to your doctors instructions and maintain regular appointments.  OrthoFX includes as many aligners as it takes to treat your case without extra charges.

After you have finished with your OrthoFX active treatment aligners and you’ve achieved your beautiful new smile, you want to protect your investment.  A retainer will be worn daily according to your doctors instruction to keep your teeth in perfect alignment and included in your treatment.

For patient privacy reasons, we encourage you to first contact your OrthoFX doctor to reschedule. They are here to help you get the best care. You are of course welcome to contact us anytime In case of any other difficulty, you may contact our customer care team over chat, phone or by email at support@care.orthofx.com or 415-936-0006.

Common Questions

Everyone wants a great smile. And a great smile starts with straight teeth. But often metal braces aren’t the look you’re going for. In fact, many adults had metal braces as kids, and didn’t wear the retainers. Their teeth have now moved and they’re looking for ways to get their best smile back. OrthoFX orthodontic clear aligner treatment could be exactly what you’re looking for.

Your OrthoFX doctor’s 3D scanning technology will create a personalized aligner system that will gently move your teeth into position stage by stage. OrthoFX uses a next generation polymer, FXTetra™, to mold a series of aligners that fit over your teeth like a glove, applying gentle pressure on each tooth to create movement over time. You’ll love that our next generation FXTetra aligners are COMFORTABLE: Created by multi-shell  material with an elastomeric layer in the middle.  STAIN RESISTANT: Thanks to the harder polyester layers on the outside.

SUPER INVISIBILITY POWERS: The ISO-refractive surface has a high level of adaption, which means nearly no one will see you’re wearing them.

No hidden fees. No fine print.

During your initial consultation your doctor will select the most applicable treatment plan based on your bite complexity. 

  • OrthoFX has No Hidden Charges. Your fee includes a professional dental examination and records, all aligners, doctor visits, replacement aligners during your treatment and final retainer. 
  • Our FXTetra™ High-Tech aligners are games changers as well as smile changers. Included in your treatment: All doctor visits, 3D teeth scan, clinical records, and all clear aligners. Always in-person doctor care. 

Absolutely! OrthoFX has in-person care with a dentist or orthodontist. If your plan includes orthodontic coverage, our concierge team will help you research your benefits for maximum savings.  Just contact us at 415-936-0006 M-F 9am-5pm. One of our specialists will ask a few simple questions and help verify benefits and next steps.  We can also answer any questions about applying HSA and FSA plans. Live chat also available to learn more or email us at insurance@orthofx.com.

We have partnered with a reputable 3rd party financial institution to offer a fast, easy, and affordable online application process.   

  • They offer wide range of plans and promotions to ensure you (the patient) has the right financing to meet your budget.
  • High credit lines and extended-term plans can make it possible to easily afford your best smile.
  • An easy, fast and secure application/credit decision process protects patient data, reduces stress, and saves time.

Based on your location and as we add new providers, you can choose any OrthoFX studio that is most convenient. If there are a choices of zip codes near you (work or home), you can choose the practice that is most convenient.

Each patient is unique. Your doctor can share your FXPlan to see the treatment progress stage by stage.  Your compliance to wearing the aligners full time will keep your case on track and achieve the best results.

Replacement aligners, while you are in treatment, are included in your guarantee. This does not include replacement of final retainers.  Simply contact OrthoFX Customer care at 415-936-0006 or email us at support@care.orthofx.com with your name, phone number, treating doctor, and your city.  We also have an online chat on our website.  Contact us and we’ll take care of the rest.

Most treatment plans are between 6 to 18 months. It is dependent on your case type and doctors goals. It is important to wear your aligners according to your doctors instructions and maintain regular appointments. 

After you have finished with your OrthoFX active treatment aligners and you’ve achieved your beautiful new smile, you want to protect your investment.  A retainer will be worn daily according to your doctors instruction to keep your teeth in perfect alignment and included in your treatment.

For patient privacy reasons, we encourage you to first contact your OrthoFX doctor to reschedule. They are here to help you get the best care. You are of course welcome to contact us anytime In case of any other difficulty, you may contact our customer care team over chat, phone or by email at support@care.orthofx.com  or 415-936-0006.

Your doctor has requested a check-in our your treatment progress to make sure your teeth are moving as planned. 

Your doctor will initiate a Zoom appointment with you. You will be notified via email, SMS, and through your OrthoFX Patient Portal with a Zoom link. 

Meet With Your OrthoFX Consultant!

If you are located in the U.S., please choose your state below. For all other countries, please click here to complete our contact form.


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Our guarantee, we guarantee will make you smile.

Question mark emoji | OrthoFx

Did you lose your aligners?

Don’t freak out. We’ll promptly replace your aligners for free. That’s how we roll.

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Do your teeth have a mind of their own?

Teeth are unpredictable, so we’ll treat you again if they move back after your treatment.

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Did you change your mind?

No worries if you’re not interested anymore. We’ll give you a pro-rated refund.

Tip: If a company has a guarantee like this, they must really like you.