Steps for How to Take the Perfect Check-In Photos
The FXOnTrack app makes check-in’s with your doctor easy. The key to getting an accurate read of your check-in from home or on the go is by submitting a great picture. With the cheek retractor tool we provided, you’ll be able the get the perfect shot we’re looking for!
Cheek retractors may take 3-7 days to arrive from the time your doctor enrolls you into FXOnTrack. Please wait for the cheek retractors to arrive before you proceed with the steps below.
Continue reading below for examples of pictures we’re looking for.
1. Use your cheek retractor and fit it in your mouth like the picture on the side. You should be looking like you’re giving the biggest smile you’ve ever given!
2. Open up your FXOnTrack App and go to the check-in page! Once you’re there, click the camera button to lead you into “camera mode.” In camera mode, align your teeth with the teeth in the frame.

3. For best results have someone take the picture for you, or use a mirror to take your picture, with the camera pointed toward your teeth. Make sure you have great lighting and a steady hold of the camera—no blurry shots, please!
Use a mirror to take your picture with the camera pointed toward your teeth.
4. Then go ahead and submit the photos!

Front Bite
Capture the front of your teeth while biting down.




Head tilted back, teeth not biting down


Front of your teeth while biting down.
Upper Teeth
Open wide, lean your head back and capture your upper teeth. Make sure we can clearly see your teeth all the way in the back too. The camera angle is key!

Mouth needs to be more open

Image is too dark

Open wide, lean your head back and capture your upper teeth
Lower Teeth
Open wide. Tilt your head down and capture your lower teeth. Make sure we capture all your teeth, even the last ones in the back! We should be seeing the top of your bottom teeth in this shot. Make sure your tongue and lips are out of the way so we can fully see your teeth!

Image is blurry

Tongue is covering the teeth

Open wide. Tilt your head down and capture your lower teeth
Photos With Aligners On
Put your aligners on and capture the front of your teeth without teeth biting down.

Bad Photo: Teeth biting down

Good Photo: Without teeth biting down.
Right & Left Side
With your aligners still on, capture the right and the left side of your teeth without biting down. Make sure your photo captures all the way to the back of your mouth for both your right and left side pictures.


Photo is taken with teeth biting down

Photo is too dark

Right side of your teeth without biting down.

Left side of your teeth without biting down.
Steps for How to Take the Perfect Check-In Photos
The FXOnTrack app makes check-in’s with your doctor easy. The key to getting an accurate read of your check-in from home or on the go is by submitting a great picture. With the cheek retractor tool we provided, you’ll be able the get the perfect shot we’re looking for!
Cheek retractors may take 3-7 days to arrive from the time your doctor enrolls you into FXOnTrack. Please wait for the cheek retractors to arrive before you proceed with the steps below.
Continue reading below for examples of pictures we’re looking for.
- Use your cheek retractor and fit it in your mouth like the picture below. You should be looking like you’re giving the biggest smile you’ve ever given!

- Open up your FXOnTrack App and go to the check-in page! Once you’re there, click the camera button to lead you into “camera mode.” In camera mode, align your teeth with the teeth in the frame.
- For best results have someone take the picture for you, or use a mirror to take your picture, with the camera pointed toward your teeth. Make sure you have great lighting and a steady hold of the camera—no blurry shots, please!
Use a mirror to take your picture with the camera pointed toward your teeth:


- Then go ahead and submit the photos!
Front Bite
Capture the front of your teeth while biting down.






Upper Teeth
Open wide, lean your head back and capture your upper teeth. Make sure we can clearly see your teeth all the way in the back too. The camera angle is key!



Lower Teeth
Open wide. Tilt your head down and capture your lower teeth. Make sure we capture all your teeth, even the last ones in the back! We should be seeing the top of your bottom teeth in this shot. Make sure your tongue and lips are out of the way so we can fully see your teeth!



Photos With Aligners On
Put your aligners on and capture the front of your teeth without teeth biting down.


Right & Left Side
With your aligners still on, capture the right and the left side of your teeth without biting down. Make sure your photo captures all the way to the back of your mouth for both your right and left side pictures.





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