At OrthoFX, we respect the privacy of our users. For details see our Privacy Policy below.

Your Acceptance of Our Privacy Policy By agreeing to these Terms, you agree to the terms of our Privacy Policy, which is expressly incorporated herein. Before using this Site, please carefully review our Privacy Policy. All personal information provided to us as a result of your use of this Site will be handled in accordance with our Privacy Policy. To the extent there are inconsistencies between these Terms and our Privacy Policy, these Terms of Use control.

Access and Use of the Service

Services Description: The service is designed to provide aligners to you under a doctor’s care to get a beautiful smile. You can start by selecting the “Find a Doctor" option. The next step is to make an appointment at an OrthoFX provider. You will receive your first aligner within a few days after your appointment. Please note, however, that OrthoFX is not a healthcare provider and any dental professionals you visit are not our employees or contractors. Because of the independent relationship between OrthoFX and these dental professionals, you recognize that OrthoFX is not liable for any loss or claim that you may have against any such dental professional. Also, please keep in mind that you may be charged for missed appointments with dental professionals.

This Site does not provide medical advice, nor recommend or endorse any of the dental providers listed the Site. OrthoFX does reasonable due diligence on any dental provider accessible through this Site to ensure that such professional holds the education and licenses necessary to practice dentistry. OrthoFX cannot evaluate whether a given dental provider has the experience or competency to provide the dental care required to meet your specific needs. OrthoFX does not recommend or endorse any dental provider accessible through this Site in any capacity. While this Site lists dental providers who have indicated a willingness to assist you with your dental needs, the selection of a dental provider and the evaluation of the provider’s ability to fully and competently meet your needs is your decision for which you assume all responsibility. Reliance on any information obtained from the use of this Site or from any of the dental providers accessed through this Site is solely at your own risk.

The content of this Site, including all text, graphics, images, information and other material (“Content”) contained on the Site, are intended for informational and educational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. The Content is for general informational purposes only and is not to be taken as medical advice or treatment information. While OrthoFX strives earnestly to update the Content, any individual reliance on the Content is at your own risk.

This Site, including all its Content are protected under applicable intellectual property and other laws, including without limitation the laws of the United States and other countries. All Content and intellectual property rights therein are the property of OrthoFX or the material is included with the permission of the rights owner and is protected pursuant to applicable copyright and trademark laws.

The presence of any Content on this Site does not constitute a waiver of any right in such Content. You do not acquire ownership rights to any such Content viewed through this Site. Except as otherwise provided herein, none of this Content may be used, copied, reproduced, distributed, republished, downloaded, modified, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without our express prior written permission.

Permission is hereby granted to the extent necessary to lawfully access and use this Site and to display, download, or print portions of this Site on a temporary basis and for your personal, educational, noncommercial use only, provided that you (i) do not modify the Content; (ii) you retain any and all copyright and other proprietary notices contained in the Content; and (iii) you do not copy or post the Content on any network computer or broadcast the Content in any media.

It is your responsibility to ensure you are using and providing a valid email address. If the email address you provide is incorrect, the services you request may be interrupted and we will not be responsible for that interruption. Your personal information, email address and certain other information about you are governed by our Privacy Policy located at www.OrthoFX.com/privacy-policy. If you are under 13 years of age, you are not authorized to use the Service. In addition, if you are under 18 years old, you may use the Service only with the approval of your parent or guardian.

Verification Process Notice for Dental Professionals: We use email and post in your personal online doctor portal all relevant communications. Our preferred mode of communication whenever possible is by email. For verification responses, we use a unique numerical identifier for each customer (reference number) to ensure that OrthoFX and the dental professional are communicating about the correct individual.

Member Account, Password and Security: You are responsible for maintaining the confidentiality of your password and account, if any, and are fully responsible for any and all activities that occur under your password or account. You agree to (a) immediately notify OrthoFX of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session when accessing the Service. OrthoFX will not be liable for any loss or damage arising from your failure to comply with this Section.

Modifications to Service: OrthoFX reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that OrthoFX will not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

Mobile Services: To the extent you access the Site through a mobile device, your wireless service carrier’s standard charges, data rates and other fees may apply.

Data Retention How long we retain your Personal Data depends on the type of data and the purpose for which we process the data. We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Privacy At OrthoFX, we respect the privacy of our users. For details see our Privacy Policy. By using the Service, you consent to our collection and use of personal data as outlined therein.

Notice for California Users Under California Civil Code Section 1789.3, users of the Service from California are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210. You may contact us at OrthoFX, Inc., 48890 Milmont Drive Suite 101D Fremont, CA 94538 Attention: President or by telephone at 415-936-0006

Questions? Suggestions?

Please contact us at support@care.orthofx.com by mail at, 48890 Milmont Drive Suite 101D Fremont, CA 94538 Attention: President to report any violations of these Terms or to pose any questions regarding these Terms or the Service.

Complete Agreement except as Expressly Provided in a Particular “Legal Notice” on the Site

These Terms and Conditions constitute the entire agreement between you and OrthoFX with respect to the use of the OrthoFX Site and Content. Your use of the Site is also subject to the disclaimers and policies posted herewith.